LooOnTheGo Accessibility Hub
Helping people travel, explore and participate in life with greater confidence, dignity and independence.
Why this matters
“We believe access to suitable facilities should never be a barrier to enjoying life.”
For millions of people, the simple question “where is the nearest suitable toilet?” decides whether a day out happens at all. LooOnTheGo exists so the answer is always close, clear and kind — and so venues can welcome every visitor with confidence.
Many people plan their journeys around access to suitable facilities. For someone living with Crohn's disease, IBS, mobility challenges, hidden disabilities, continence conditions or caring responsibilities, access to the right facility can make the difference between participating in daily life or staying at home.
“Your facility may be the reason someone feels confident enough to leave home today.”
Everything you need, in one friendly place
Find Facilities
Search clean, safe and suitable toilets near you — filtered by the features that matter to you.
Accessibility Support
Step-free routes, RADAR key facilities and Changing Places, all verified before they are shown.
Request Assistance
At participating venues, discreetly message staff the moment you need a hand — no explanations required.
Guided Navigation
In-app walking directions with optional audio guidance take you straight to the door.
Travel With Confidence
Your wellbeing status is shared as a friendly emoji — never your medical details. Dignity first, always.
Guides & resources
Accessible Toilets
Step-free entry, wider doors, grab rails and room to manoeuvre. Use the Step-free filter on the map to find facilities that work for wheelchairs and reduced mobility.
Changing Places
Facilities with an adult-sized changing bench and hoist for people who cannot use standard accessible toilets. Filter by “Adult changing” to find them.
RADAR Key Facilities
The National Key Scheme unlocks thousands of locked accessible toilets across the UK. Look for the RADAR key badge on listings.
Hidden Disabilities
Not every need is visible. Conditions like Crohn's, IBS or incontinence can mean urgent toilet access. An Authorized Accessibility User pass lets venues know you're approved — without ever revealing your condition.
Mobility Support
From walking frames to temporary injuries, mobility needs vary. Facilities with staff assistance can make all the difference — check the support options on each listing before you travel.
Inclusive Travel
Plan journeys with confidence: check accessibility before you leave, save favourites near home and work, and navigate in-app with audio guidance if you prefer.
Need an Authorized Accessibility User pass?
Tell us confidentially about your needs in your profile. Admins review applications, and approved users receive a digital pass with a member ID and QR code — no medical details are ever shared with venues.
📍 Greene4EV Ltd · London E6 6EB, United Kingdom · 📧 looonthegoinfo@gmail.com